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Guides

Everything you need to know, in plain words.

Short guides for business owners. Each one takes about two minutes to read.

2 min read

Getting started

From sign-up to your first answered message. We help you along the way.

  1. 1

    Create your account

    Sign up with your email and give your business a name.

  2. 2

    Connect your WhatsApp Business number

    Link the number you already use. Your customers keep messaging the same number.

  3. 3

    Add your business facts

    Opening hours, prices, services and rules. Upload documents if you have them.

  4. 4

    Quick check, then go live

    Our team checks your setup once. Then 1boks starts answering your customers.

2 min read

How the assistant decides what to say

1boks only answers from facts you have approved. That is the whole rule, and it is what keeps you in control.

  1. 1

    It reads the question

    It understands what the customer is asking, even when it is phrased differently from your facts.

  2. 2

    It looks only at your approved facts

    It never searches the internet and never guesses. If your facts do not cover it, it does not answer.

  3. 3

    Not sure? It hands over

    The conversation goes to your inbox, so you or your team can reply yourselves.

2 min read

What to upload

The more of your daily answers you write down once, the more 1boks can answer for you.

  1. 1

    The basics

    Opening hours, address, phone, how to book or order.

  2. 2

    Prices and products

    Price lists, menus, rental rates, packages. PDF and Word files work.

  3. 3

    Your rules

    Deposits, cancellation, delivery, age limits, what customers need to bring.

1 min read

Taking over a conversation

You are always in charge. Step into any chat whenever you want.

  1. 1

    Open the inbox

    Every WhatsApp conversation is in one place, for your whole team.

  2. 2

    Take over with one tap

    The assistant steps back while you reply.

  3. 3

    Hand it back

    When you are done, let 1boks continue with the routine questions.

1 min read

Pricing and free trial

One plan, one price, no surprises.

  1. 1

    USD 129 per month

    One WhatsApp number, the AI assistant and three team members.

  2. 2

    30 days free

    Your trial starts when your setup is ready and you activate it, not when you sign up or connect your number.

  3. 3

    What is not included

    Tax and WhatsApp usage fees from Meta are charged separately.

2 min read

Privacy and your data

Your customers trust you with their messages. We treat them that way.

  1. 1

    Kept separate

    Each business’s data is stored apart from every other business.

  2. 2

    Used only for your inbox

    Messages are used to run your 1boks inbox and nothing else.

  3. 3

    You stay the owner

    You can export or delete your data. See the privacy policy for the details.

Still have a question? Ask the assistant in the corner, or read the FAQ.